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Privacy Policy

Learn how we protect your privacy in our easy to read policy

uTickets is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

1. Information We Collect

When you visit our website and purchase tickets, we may collect the following personal information:

  • Name
  • Surname
  • Cellphone Number
  • Email Address

If you are an event organiser using our platform, we may also collect:

  • Business or Organisation Name
  • Event-related Information
  • Contact Details provided during registration

2. Use of Information

We use the information collected solely for the purpose of processing ticket orders, communicating with our customers regarding their orders, and enabling event organisers to manage their events on the platform.

3. Sharing of Information

When you purchase tickets to an event, your personal information (such as name and email address) may be shared with the organiser of that event for the sole purpose of managing the event — including entry verification, guest lists, and event-related communications directly related to your attendance.

Event organisers are contractually obligated to use this information only for operational purposes and are strictly prohibited from using it for marketing, promotional, or unrelated communications unless you have explicitly opted in to such communications.

We do not share any personal or organisational information of event organisers with third parties. Information provided by organisers is used solely to support their use of our platform and services.

4. Security Measures

We take appropriate measures to protect the security of your personal information. All collected information is stored securely in a database with restricted access.

5. Cookies and Tracking Technologies

We do not use third party cookies or tracking technologies on our website.

6. Compliance

While we strive to protect your privacy and comply with applicable laws and regulations, please note that we do not have any formal compliance certifications. However, we do not share your information with third parties except as necessary to process your orders.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us via our Contact Page